A global outage on Monday was experienced by tens of thousands of users of social media platforms including facebook photo-sharing platform Instagram and messaging app WhatsApp.
Nexus News gathered from Downdetector.com, an outage tracker, that the outage occurred as a result of Domain Name System (DNS) error.
The outage was said to be the largest failure Downdetector had ever witnessed, with 10.6 million problem complaints around the globe.
Nexus News learned that Downdetector, which only tracks outages by collating status reports from a series of sources, including user-submitted errors on its platform, indicated there were more than 50,000 incidents of people reporting issues with Facebook and Instagram.
“We’re aware that some people are having trouble accessing our apps and products,” Facebook said on Twitter.
“We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.” it added.
WhatsApp was down for over 35,000 users and Facebook Messengers was also down for nearly 9,800 users.
An error message surfaced on Facebook.com stating: “Sorry, something went wrong. We’re working on it and we’ll get it fixed as soon as we can.”